Connecting “The Last Three Feet” for one of the Nation’s largest grocers. Problem: Unwieldy, inefficient ordering and warehousing system for all of the corded and cordless headsets throughout Safeway. Some Safeway sites found that they had to inventory large quantities of headsets in order to fill orders in a timely manner. Solution: A Quagga Extranet site allowed Safeway supervisors to set up a login profile for all of their direct report so that they could order headsets directly by referencing their Cost Center. Supervisors are then able to review purchases within their department on a monthly basis. Essentially Safeway was able to outsource their purchasing and warehouse functions to Quagga thereby significantly reducing their cost of ownership. Of Note: Safeway has also been able to un-tether their users from their legacy corded headsets by swapping them for state-of-the-art cordless headsets by utilizing Quagga’s trade-in program. |
